CUSTOMER SERVICE ADVISOR

Job Category: Customer Service
Job Type: Office Based
Job Location: Watlington
Job Salary: £25k - £30k

Our client is a reputable and growing organisation with offices located near Watlington. They have a new permanent requirement within their Customer Service team for an Advisor.

Reporting into the Team Leader, you will be responsible for:

  • Requesting compliance checks.
  • Liaising with customers to ensure that online checks are completed quickly, providing assistance where necessary.
  • Reviewing customer responses to ensure that all checks have been completed successfully, requesting more information if needed.
  • Work effectively across a variety of communication channels including phone and email.
  • Maintain customer and compliance records.
  • Adhoc reporting for management.

Candidates that apply should have previous Customer Service and Administration experience within a fast-paced office environment. You should be an excellent communicator, with good attention to detail, comfortable working as part of a team and be able to prioritise.

On offer is a salary of £23-27k (depending on experience), benefits and an impressive working environment, with the opportunity for future progression. There is also free onsite parking.

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