CUSTOMER SERVICE ADMINISTRATOR

Job Category: Customer Service
Job Type: Office Based
Job Location: Aylesbury
Job Salary: £25k - £30k

Our client is a growing business with new offices on the outskirts of Aylesbury. They have a new permanent requirement in their team for a Customer Service Administrator.

Reporting into the Team Leader, you will be responsible for:

  • Monitoring the primary workflow mailbox.
  • Directing and processing emails into the appropriate internal departments.
  • Communication with clients predominantly by email and sometimes phone.
  • Responding to general enquiries from customers and suppliers.
  • Supporting and assisting the Sales team with rate cards and quotes.
  • Assisting with customer invoicing.
  • Providing postal and parcel updates to customers.

Candidates that apply should ideally have previous Administration experience and be comfortable working with data. You should have a methodical approach, with excellent attention to detail and be a team player, used to working to deadlines and communicating with internal and external parties.

On offer is a salary of 22-26k depending on experience, benefits and the opportunity for future progression. Full or part time hours considered. There is onsite parking on offer.

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